New Zealand - Telecoms, Mobile and Broadband - Statistics and Analyses

New Zealand - Telecoms, Mobile and Broadband - Statistics and Analyses

  • March 2021 •
  • 191 pages •
  • Report ID: 6030147 •
  • Format: PDF
Covid-19 prompts better connections across New Zealand

The overall number of broadband subscribers in New Zealand has increased steadily in recent years, though at a slower pace in line with higher market penetration.


The principal growth areas have been in the mobile broadband and fibre sectors. The UFB1 rollout was completed in November 2019 and the UFB2 rollout is 37% complete. As of June 2020, networks were available to 83% of the population and uptake on the network was at over 58.9%. Chorus announced in April 2020 that over 100,000 users on the fibre footprint have taken 1Gb/s plans.

New Zealand’s mobile market continues to undergo significant developments. There have been considerable gains made in LTE services, with effective competition between Spark, Vodafone NZ and 2degrees. Coverage from LTE networks has widened considerably, supported by the Rural Broadband Initiative rollout which is adding a large number of mobile cells to new or underserved areas. Vodafone, Spark and 2degrees each provide more than 96% population coverage with LTE.

Responses to the Covid-19 pandemic from MNOs include waiving data overage charges for customers on data-capped fixed and wireless broadband plans, assisting customers with payment terms, increasing or removal of data caps. The New Zealand Ministry of Health signed a Sponsored Data partnership agreement with MNOs Spark, Vodafone and 2degrees, which means that New Zealand citizens will not be charged for mobile data traffic when they access essential Covid-19 information, health information and resources, and eligible online health services.

This report assesses the key statistical data and regulatory measures in New Zealand’s telecom market. It covers the fixed-line sector and the progress of the UFB network rollout. The report also covers the fixed and wireless broadband markets, noting the rapid uptake of fibre-based services among consumers. In addition, the report analyses developments in the mobile voice and data segments.

Key Developments:
  • Government allocates 3.5GHz spectrum after Covid-19 crisis forces cancellation of a planned 5G auction;
  • Spark extends the reach of its 5G service; stops providing PSTN services;
  • 2degrees’ network covering 98.5% of the population;
  • Report update includes ComCom and Statistics New Zealand data for 2019 and 2020, operator data to December 2020, recent market developments.


Companies mentioned in this report:
Spark New Zealand, Chorus, Vodafone New Zealand, 2degrees, Orcon, Snap, CallPlus, CityLink, Vector, NOW, Airnet, WorldxChange Communications, Vocus, Skinny, Compass, MyRepublic, Skinny, Slingshot, Trustpower, Enable Networks, Northpower Fibre and UltraFast Fibre.
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