Emerging Technology Trends Impacting Asia/Pacific (Excluding Japan) Retail

Emerging Technology Trends Impacting Asia/Pacific (Excluding Japan) Retail

  • June 2021 •
  • 15 pages •
  • Report ID: 6090060 •
  • Format: PDF
The retail industry in Asia/Pacific (excluding Japan) (APEJ) has majorly gained prominence in recent years. Meanwhile, the shift from in-store purchasing to online shopping and the adoption of digital transformation (DX) has also offered retailers an opportunity to improve their business process and generate profits. This document provides an overview of how the adoption of emerging technologies impacts the APEJ retail market."Customer experience (CX) will be everything in the near future. Organizations must improve CX both online and offline. They must look at how other companies are operating, talk to tech vendors, and explore how newer technologies, such as artificial intelligence (AI), Internet of Things (IoT), cloud, augmented reality/virtual reality (AR/VR), and big data analytics (BDA), can enable innovation," says Christopher Holmes, managing director, IDC Insights Asia/Pacific.
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