Global BFSI Contact Center Analytics Market 2022-2026

Global BFSI Contact Center Analytics Market 2022-2026

  • October 2021 •
  • 120 pages •
  • Report ID: 6187779 •
  • Format: PDF
Global BFSI Contact Center Analytics Market 2022-2026
The analyst has been monitoring the BFSI contact center analytics market and it is poised to grow by $ 326.61 mn during 2022-2026, progressing at a CAGR of 15.26% during the forecast period. Our report on the BFSI contact center analytics market provides a holistic analysis, market size and forecast, trends, growth drivers, and challenges, as well as vendor analysis covering around 25 vendors.
The report offers an up-to-date analysis regarding the current global market scenario, latest trends and drivers, and the overall market environment. The market is driven by the need to improve CRM for effective revenue generation and the increasing adoption of digital banking solutions. In addition, the need to improve CRM for effective revenue generation is anticipated to boost the growth of the market as well.
The BFSI contact center analytics market analysis includes the deployment segment and geographic landscape.

The BFSI contact center analytics market is segmented as below:
By Deployment
• Cloud-based
• On-premises

By Geographical Landscape
• North America
• Europe
• APAC
• South America
• MEA

This study identifies the rise in the complexity of handling transactional interactionsas one of the prime reasons driving the BFSI contact center analytics market growth during the next few years.

The analyst presents a detailed picture of the market by the way of study, synthesis, and summation of data from multiple sources by an analysis of key parameters. Our report on BFSI contact center analytics market covers the following areas:
• BFSI contact center analytics market sizing
• BFSI contact center analytics market forecast
• BFSI contact center analytics market industry analysis

This robust vendor analysis is designed to help clients improve their market position, and in line with this, this report provides a detailed analysis of several leading BFSI contact center analytics market vendors that include 8x8 Inc., Cisco Systems Inc., Enghouse Systems Ltd., Genesys Telecommunications Laboratories Inc., Genpact Ltd., Mitel Networks Corp., NICE Ltd., Oracle Corp., SAP SE, and Verint Systems Inc. Also, the BFSI contact center analytics market analysis report includes information on upcoming trends and challenges that will influence market growth. This is to help companies strategize and leverage all forthcoming growth opportunities.
The study was conducted using an objective combination of primary and secondary information including inputs from key participants in the industry. The report contains a comprehensive market and vendor landscape in addition to an analysis of the key vendors.

The analyst presents a detailed picture of the market by the way of study, synthesis, and summation of data from multiple sources by an analysis of key parameters such as profit, pricing, competition, and promotions. It presents various market facets by identifying the key industry influencers. The data presented is comprehensive, reliable, and a result of extensive research - both primary and secondary. Technavio’s market research reports provide a complete competitive landscape and an in-depth vendor selection methodology and analysis using qualitative and quantitative research to forecast the accurate market growth.