The global sales performance management market exhibited strong growth during 2015-2020.
Looking forward, the analyst expects the market to grow at a CAGR of around 15% during 2021-2026. Keeping in mind the uncertainties of COVID-19, we are continuously tracking and evaluating the direct as well as the indirect influence of the pandemic on different end use industries. These insights are included in the report as a major market contributor.
Sales performance management (SPM) refers to a set of operational and analytical functions that help automate and unite back-office operational sales processes. It focuses on various aspects of sales performance, including forecasting, insights, gamification, quota setting, and advanced analytics. It also offers the services of account segmentation, territory planning, incentive compensation, standard reporting, and pipeline optimization. Nowadays, SPM tools and strategies are adopted by organizations across the globe to improve their operational efficiency and effectiveness.
Sales Performance Management Market Trends: The outbreak of the coronavirus disease (COVID-19) and subsequent lockdown restrictions imposed by governing agencies of several countries have resulted in economic uncertainty and disruption. This represents one of the key factors driving the demand for SPM solutions around the world as they allow enterprises to automate their business operations and adapt to the remote working conditions with minimal disruption to their operations. Moreover, it is widely adopted by small and medium-sized enterprises (SMEs) to effectively monitor and strategize according to the ever-changing business needs and work on different company objectives. SPM also assists in optimizing planning, increasing revenue, predicting sales, and improving decision making and sales agility. Apart from this, SPM solutions are incorporated into the banking, financial services, and insurance (BFSI) sector to address the challenges of high transaction counts, complex credit assignments, and developing expense models. Furthermore, as manual intervention makes the task significantly more time-consuming and prone to inaccuracies, hospitals are adopting SPM solutions to structure and monitor goals information easily. They also provide access to real-time data and accurate benchmarking and data visualization capabilities for key performance insights. This, coupled with the growing need for healthcare services, is influencing the market positively.
Key Market Segmentation: the analyst provides an analysis of the key trends in each sub-segment of the global sales performance management market, along with forecasts at the global, regional and country level from 2021-2026. Our report has categorized the market based on solution, services, organization size, deployment model and end user.
Breakup by Solution: Territory Management Sales Analytics Sales Planning and Monitoring Incentive Compensation Management Others
Breakup by Services: Consulting Services Managed Services Training and Support Others
Breakup by Organization Size: Small and Medium-sized Enterprises Large Enterprises
Breakup by Deployment Model: On-premises Cloud-based
Breakup by End User: BFSI IT and Telecom Retail Energy and Utilities Travel and Hospitality Transportation and Logistics Healthcare Others
Breakup by Region: North America United States Canada Asia-Pacific China Japan India South Korea Australia Indonesia Others Europe Germany France United Kingdom Italy Spain Russia Others Latin America Brazil Mexico Others Middle East and Africa
Competitive Landscape: The competitive landscape of the industry has also been examined along with the profiles of the key players being Anaplan Inc., Axtria Inc., beqom SA, Iconixx Software Corporation, International Business Machines Corporation, Microsoft Corporation, NICE Ltd., Oracle Corporation, Salesforce.com Inc., SAP SE and Xactly Corporation. Key Questions Answered in This Report: How has the global sales performance management market performed so far and how will it perform in the coming years? What has been the impact of COVID-19 on the global sales performance management market? What are the key regional markets? What is the breakup of the market based on the solution? What is the breakup of the market based on the services? What is the breakup of the market based on the organization size? What is the breakup of the market based on the deployment model? What is the breakup of the market based on the end user? What are the various stages in the value chain of the industry? What are the key driving factors and challenges in the industry? What is the structure of the global sales performance management market and who are the key players? What is the degree of competition in the industry?
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