500 reports

This IDC study categorizes the market for ESG business services into different domains and offering categories based on vendor offerings and consumer needs. This foundational document aids in initial market sizing efforts for the fiscal year 2021. As with all taxonomy documents, this taxonomy will be continually revised and edited to ensure...

  • Business Services
  • World
  • Greenhouse Gas Emissions
  • Health Insurance Coverage

"Operator ICT services revenue will grow due to a rapid increase in businesses' demand for cloud and data centre services." This report provides an outlook on the telecoms and ICT services market in Mexico for businesses of all sizes. It contains forecasts for fixed and mobile voice and data network...

  • Telecom
  • Broadband
  • Unified Communication
  • Mobile Services
  • Business Services
  • Mexico

"Growth in ICT and mobile handset services revenue will support overall growth in operator business revenue in Finland." This report provides an outlook on the telecoms and ICT services market in Finland for micro, small, medium-sized and large enterprises. It contains forecasts for fixed and mobile...

  • Telecom
  • Broadband
  • Unified Communication
  • Mobile Services
  • Mobile Phone
  • Business Services
  • Finland

"ICT services will account for 25% of operator business revenue in Italy by 2025." This report provides an outlook on the telecoms and ICT services market in Italy for businesses of all sizes. It contains forecasts for fixed and mobile voice and data network services, as well as ICT services such as...

  • Telecom
  • Broadband
  • Unified Communication
  • Mobile Services
  • Business Services
  • Italy

"Growth in ICT services revenue will support overall growth in operator business revenue in Sweden, despite a decline in revenue from fixed services." This report provides an outlook on the telecoms and ICT services market in Sweden for businesses of all sizes. It contains forecasts for fixed and mobile...

  • Telecom
  • Broadband
  • Unified Communication
  • Mobile Services
  • Fixed Line
  • Business Services
  • Sweden

"Operators' investments in upgrading their fixed networks and extending their ICT portfolios is expected to support steady growth in business services revenue." This report highlights that operator business revenue in Taiwan is expected to increase slightly between 2021 and 2026. It identifies the key...

  • Business Services
  • Broadband
  • Unified Communication
  • Mobile Services
  • Taiwan

"Significant operator investment in ICT services will support overall growth in operator business revenue in Australia." This report provides an outlook on the telecoms and ICT services market in Australia for businesses of all sizes. It contains forecasts for fixed and mobile voice and data network...

  • Telecom
  • Mobile Services
  • Unified Communication
  • Business Services
  • Australia

"Operator investment in fibre broadband and ICT services will support growth in operator business services revenue in the Philippines." This report provides an outlook on the telecoms and ICT services market in the Philippines for micro, small, medium-sized and large enterprises. It contains forecasts...

  • Broadband
  • Business Services
  • Unified Communication
  • Philippines

"The increased adoption of business mobile and ICT services will support overall growth in operator business revenue in Malaysia." This report provides an outlook on the telecoms and ICT services market in Malaysia for micro, small, medium-sized and large enterprises. It contains forecasts for fixed...

  • Telecom
  • Broadband
  • Unified Communication
  • Mobile Services
  • Business Services
  • Malaysia

"Mobile handset data and ICT services will provide the key opportunities for operator business revenue growth in Slovakia between 2020 and 2025." This report provides an outlook on the telecoms and ICT services market in Slovakia for micro, small, medium-sized and large businesses. It contains forecasts for fixed and...

  • Telecom
  • Broadband
  • Unified Communication
  • Mobile Services
  • Mobile Phone
  • Business Services
  • Slovakia

"ICT services will provide the key opportunity for operator business revenue growth in the Czech Republic between 2020 and 2025." This report provides an outlook on the telecoms and ICT services market in the Czech Republic for micro, small, medium-sized and large businesses. It contains forecasts for...

  • Telecom
  • Broadband
  • Unified Communication
  • Mobile Services
  • Business Services
  • Czech Republic

"The growing demand for ICT services and mobile handset data will drive an increase in operator business revenue in New Zealand between 2020 and 2025." This report provides an outlook on the telecoms and ICT services market in New Zealand for micro, small, medium-sized and large enterprises. It contains...

  • Telecom
  • Mobile Services
  • Unified Communication
  • Business Services
  • Internet Of Things
  • Wholesaling
  • Mobile Phone
  • New Zealand

This IDC study analyzes the U.S. mobile consumer and business services market outlook for the 2021-2025 period."2020 was an unusual year, to say the least, with the COVID-19 pandemic slowing growth in subscribers in 1H20, but the continuous and critical need for connectivity, particularly around remote learning, drove growth in the second...

  • Mobile Services
  • Business Services
  • United States

This report provides an outlook on the business telecoms and ICT services market in Germany. It highlights overall revenue trends and identifies the key services that will deliver growth opportunities for revenue from businesses of different sizes.

  • Business Services
  • Telecom
  • Germany

This IDC study reviews the top IT service providers in Canada. Market share is derived from information collected from IT and business services providers, as well as additional IDC primary research and information presented in the public domain."2019 was a good year for services providers in Canada as businesses in this country continued their...

  • Business Services
  • ICT
  • Canada

This report provides an outlook on the business telecoms and ICT services market in France. It highlights overall revenue trends and identifies the key services that will deliver growth opportunities for revenue from businesses of different sizes.

  • Business Services
  • Telecom
  • France

This report provides an outlook on the business telecoms and ICT services market in Hong Kong. It highlights overall revenue trends and identifies the key services that will deliver growth opportunities for revenue from businesses of different sizes.

  • Business Services
  • Telecom

A recent market study published on the business analytics BPO services market includes a global industry analysis for 2016-2020 and opportunity assessment for 2021-2031, and delivers a comprehensive assessment of the most important market dynamics. After conducting a thorough research on the historical as well as current growth parameters,...

  • Business Process Outsourcing
  • World
  • South Asia

This IDC study provides an analysis of the worldwide business consulting services market for the 2021-2025 period."In 2020, all enterprises were facing the immediate effects of the COVID-19 pandemic, leading to a sharp decline in business consulting spending throughout the year. But our data shows that clients see the value that business consulting...

  • Business Consultancy And Audit
  • World
  • United States
  • Interest Payments Paid By Central Government
  • Unemployment Rate

This IDC study reviews the top IT service providers in Canada. Market share is derived from information collected from IT and business services providers, as well as additional IDC primary research and information presented in the public domain."2020 was a challenging year for all businesses, including IT and business service providers. The...

  • Business Services
  • Canada

Major companies in the business support services market are Apple, Teleperformance SE, quifax inc., S&P Global Inc., Moodys Corporation, TransUnion, PRA Group, Inc., Intrum AB, WNS (Holdings) Limited and Transcom WorldWide AB. The global business support services market is expected to grow from $561.32 billion in 2021 to $624.53 billion...

  • Call Center
  • Artificial Intelligence
  • World
  • Europe
  • APAC
  • Argentina
  • France

This IDC study reviews the top IT service providers in Canada. Market share is derived from information collected from IT and business services providers as well as additional IDC primary research and information presented in the public domain."In 2018, vendor revenue results generally demonstrate that end users are working within their IT...

  • Business Services
  • ICT
  • Canada
  • Unemployment Rate

This IDC study provides the revenue forecast for the APEJ business consulting services market for the 2021-2025 period. It includes advice for business consulting service providers and an analysis of the key market and industry trends by the importing market, key market drivers and inhibitors, and significant market developments."The market...

  • Consulting
  • Business Consultancy And Audit
  • Asia
  • Eastern Europe

The automatic tolling system market in the MEA is expected to grow from US$ 829.53 million in 2021 to US$ 1,069.93 million by 2028; it is estimated to grow at a CAGR of 3.7% from 2021 to 2028. The toll collection centers are strategically placed toll plazas or collection units that are used for tax collection, congestion management,...

  • Infectious Disease
  • Business Services
  • Saudi Arabia
  • United Arab Emirates
  • South Africa
  • Gross Domestic Product
  • Fuel Demand

The automatic tolling system market in North America is expected to grow from US$ 2,228.71 million in 2021 to US$ 3,045.86 million by 2028; it is estimated to grow at a CAGR of 4.6% from 2021 to 2028. The commercialization of global positioning systems (GPS or GNSS) has substantially broadened its scope of applications in various daily...

  • Sensor
  • Infectious Disease
  • Business Services
  • North America
  • Gross Domestic Product
  • Fuel Demand

The automatic tolling system market in APAC is expected to grow from US$ 1,856.27 million in 2021 to US$ 2,958.20 million by 2028; it is estimated to grow at a CAGR of 6.9% from 2021 to 2028. The commercialization of global positioning systems (GPS or GNSS) has substantially broadened its scope of applications in various daily activities.For...

  • Infectious Disease
  • Business Services
  • APAC
  • Gross Domestic Product
  • Fuel Demand

The automatic tolling system market in Europe is expected to grow from US$ 2,486.94 million in 2021 to US$ 3,647.29 million by 2028; it is estimated to grow at a CAGR of 5.6% from 2021 to 2028. The toll collection centers are strategically placed toll plazas or collection units that are used for tax collection, congestion management,...

  • Infectious Disease
  • Business Services
  • Europe
  • Contactless Payments
  • Gross Domestic Product

This IDC Market Perspective provides highlights from the Orange Business Services Analyst Days that took place on July 9 and 10, 2019, in Paris, France. It summarizes strategy updates provided by Orange Business Services executives and provides IDC's views on connectivity and network life-cycle services, unified communications, IoT and mobility,...

  • Internet Of Things
  • Business Services
  • Unified Communication
  • Smart Mobility
  • World
  • Direct Sales

Major companies in the business support services market include Tata Consultancy Services Limited; Hewlett Packard Enterprise Co; Genpact Ltd; A.T. Kearney and Grant Thornton LLP. The global business support services market is expected to grow from $466.71 billion in 2020 to $521.77 billion in 2021 at a compound annual growth rate (CAGR)...

  • Call Center
  • Artificial Intelligence
  • World

This IDC study provides a detailed description of IDC's services market taxonomy. In 2021, the taxonomy includes individual foundation markets grouped within three primary market segments: project-oriented services, managed services, and support services. At the worldwide level, spending is also segmented across three geographic macroregions:...

  • IT Services
  • Business Process Outsourcing
  • World
  • Number Of Enterprises
  • Cloud Services Penetration