11 reports

  • 07.1 Global CRM Outsourcing Market by End-users 2014
  • 05. Introduction
  • CRM Software
  • World
  • Market Size
  • Capgemini Group
  • Genpact Limited

MARKET OVERVIEW.............. ## Business Process Outsourcing (BPO).............. ## Table ##: Business Process Outsourcing (BPO) Market by Category Worldwide (2015) - Percentage Share Breakdown by Value for CRM Business Process Outsourcing (BPO), Finance and Accounting, Human

  • Business Process Outsourcing
  • CRM Software
  • World
  • Demand
  • Market Shares

Outsourcing Service Providers in Argentina (2015) - Percentage Breakdown by Value for Atento S. A. and Others.............. ## Table ##: Market Shares of Leading Customer Relationship Management and Business Process Outsourcing Service Providers in Brazil (2015) - Percentage Breakdow

  • Cloud Computing
  • CRM Software
  • World
  • Demand
  • Market Shares

Outsourcing (BPO) Services, Consulting Services, and Processing Services.............. ## Table ##: Human Resource (HR) Management Services by Type in the US (2015) - Percentage Share Breakdown by Value for Business Process Outsourcing (BPO) Services, Consulting Services, and Proces

  • Application Software
  • CRM Software
  • World
  • Demand
  • Market Shares

The Company' s Global Technology Services segment provides IT infrastructure services, such as IT outsourcing, integrated technology, cloud, and technology support services.

  • CRM Software
  • Microsoft Corporation
  • Salesforce
  • Salesforce.com, Inc.
  • Verint Systems Inc.

IT HAS MORE THAN ## HOLDING AND SHARES HOLDING COMPANIES THAT SPECIALIZED IN SOFTWARE AND INFORMATION PRODUCT DEVELOPMENT, SYSTEM INTEGRATION, INFORMATION SERVICE AND SOFTWARE DEVELOPMENT OUTSOURCING.

  • CRM Software
  • China
  • Demand
  • Microsoft Corporation
  • Nortel Networks Corporation
  • CATEGORY SPEND ANALYSIS

outsourcing, rise in the number of call centers (resulting in investment in CRM solutions to meet needs of their nearshore and offshore clients), and US free trade agreements, as well as advancements in CRM technology such as social CRM, on-demand CRM, and opensource CRM software solutions

  • CRM Software
  • United States
  • World
  • Demand
  • Microsoft Corporation

Other Reports in this Series Global Managed IT Services Market 2014-2018 Global Document Outsourcing Market 2014-2018 Global Knowledge Process Outsourcing Market 2014-2018 Global Recruitment Software Market 2014-2018 Global R& D Outsourcing Market 2014-2018 Global RCM

  • CRM Software
  • Software
  • World
  • Market Size
  • Salesforce.com, Inc.

IT HAS MORE THAN ## HOLDING AND SHARES HOLDING COMPANIES THAT SPECIALIZED IN SOFTWARE AND INFORMATION PRODUCT DEVELOPMENT, SYSTEM INTEGRATION, INFORMATION SERVICE AND SOFTWARE DEVELOPMENT OUTSOURCING.

  • CRM Software
  • China
  • Hangzhou New Grand Software Co., Ltd.
  • Microsoft Corporation
  • Nortel Networks Corporation
  • LARGE ENTERPRISES: CRM ANALYTICS MARKET SIZE, BY TYPE, 2012-2019 ($MILLION)
  • CRM ANALYTICS MARKET SIZE IN SMB IS EXPECTED TO GROW BY 16.4%

However, these days most of the enterprises are outsourcing their CRM analytics and focusing on their core business.

  • CRM Software
  • Europe
  • United States
  • Market Size
  • Microsoft Corporation
  • SMB: SOCIAL CRM MARKET SIZE, BY SOLUTION, 2012-2019 ($MILLION)
  • SMB: SOCIAL CRM MARKET SIZE, BY REGION, 2012-2019 ($MILLION)

There is a global trend that larger companies are downsizing and outsourcing functions.

  • CRM Software
  • United States
  • Forecast
  • Market Size
  • Microsoft Corporation